Frequently Asked Questions
To claim missing Points for qualifying transactions, visit the Watch Unify website.
Click on your membership profile and select “Dashboard.”
Choose “Activity” and then “Missing Points.”
Follow the provided instructions to complete the missing Points request form.
You can message or contact our customer service for assistance.
Yes, you can claim missing Points for qualifying transactions, such as online bidding or other eligible activities. Ensure that you follow the specific instructions outlined for each type of transaction.
Allow a reasonable period, typically 3-5 working days, for Points earned through qualifying transactions to appear in your account before initiating a missing Points claim.
Successful claims for missing Points may take 3-5 working days, to be processed and credited to your Watch Unify account.
Yes, all claims for missing Points must be submitted within six months of the transaction date to be considered for processing.
